Office Policies

Appointments

We ask that patients be seen by appointment only. This courtesy helps us to better meet your healthcare needs without disrupting our scheduled appointments. To schedule an appointment you may call us during normal business hours. Please inform us of the reason for your visit so that we can schedule the appropriate amount of time.

Please let us know if you are running late to your scheduled appointment. We will do everything we can to accomodate you, however you may need to wait awhile longer if you miss the scheduled appointment time.

We realize that your time is valuable. We will do our very best to honor your appointment time. However, due to the nature of our work, delays do arise. Please help us stay on schedule by submitting required forms prior to your appointment and bringing your current insurance card and ID with you at each visit. If you are unable to complete and submit the forms prior to the day of your appointment, please arrive 30 minutes early. If you are more than 15 minutes late for your appointment, you may be asked to reschedule.

Please contact us as soon as possible if you must cancel or reschedule your appointment. Failure to provide at lease 24-hour cancellation notice may result in a $25.00 charge.

After Hours & Emergency Care

If you are experiencing an emergency, dial 911 or head to the nearest emergency room. For all other calls, an on-call physician is available 24-hours a day, 7-days a week.

Prescription Renewals

Prescriptions are renewed during normal office hours. In some instances, we may require that the patient be seen in our office prior to medication renewal.

Financial

All office visits are payable at the time of service. We accept cash, checks, and most major credit cards and debit cards. Please contact our billing office should you have any financial questions or concerns.